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FAQ's

What is the best way to keep my drains clean?

Regular cleaning of drains will help to keep them clean and free of debris. Whatever type of drain (bath, shower or kitchen sink) requires a check every once in a while.

You should also watch what you put down the drains as fats and grease should not be flushed down drainpipes as this can lead to blockages.

To dispose of grease and cooking fats, let them cool and solidify before putting them in the regular waste bin.

What should I do if I have a re-occurring drainage problem?

DrainsAid would recommend a camera survey (CCTV) of your private drainage system. From this, a detailed report will be supplied, as well as a list of recommendations to prevent the recurrence of the drainage problem. From then, we can carry out any works you decide to undertake and provide ongoing advice.

If you would like to know more information, please do not hesitate to contact one of our team today on 0800 0180123. We can work on both domestic and commercial drainage works across Leeds, Wakefield and York.

Can I get a quote for the work to be undertaken?

Yes, we would love to help! Call our experienced sales team on 0800 0180 123 or email us at service@drainsaid.com. We would be more than happy to discuss your requirements in depth and how we can help.

What should not be flushed down the toilet?

There are many misconceptions about what can and can’t be flushed down the toilet. Put simply the only waste that should be flushed down the toilet is the 3P’s. Only flush pee, poo and paper.

There are many items which should not be flushed down the toilet. These include:

  • Wet Wipes
  • Cotton Buds
  • Medication
  • Paper Towels
  • Fats, oils and grease
  • Cigarettes
  • Diapers

Disposing of these items incorrectly leads to blockages and the development of Fatbergs in our sewer systems.

Fatbergs are large masses of solid waste, consisting of things such as congealed fat, oils and sanitary products that have been poured down the drains.

They can cause blockages to the inner lining of drain and sewer pipes, which can lead to waste water flooding into gardens and properties, causing a health hazard.In extreme cases, blocked sewers can spill into rivers, streams, and coastal waters, causing environmental damage.

There are now various movements and campaigns, such as Unblocktober, which are increasing the awareness of fatbergs and the problems they pose for our drains and sewers.

Want more advice? Call us on 0800 0180 123

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